Shipping & Delivery
A shipping and delivery policy for a kurta-selling website should include general information, shipping rates, estimates, order tracking, delivery times, shipping restrictions, damages, customs, duties, and taxes. The policy should be customized to fit the specific needs of the customer.
General information includes the commitment to delivering orders quickly and efficiently, with orders processed within X business days. Shipping rates and estimates are calculated and displayed at checkout. Standard and Express shipping rates are available for domestic and international customers, with estimated delivery times ranging from 4-5 business days to 5-10 business days.
Order tracking is provided after shipping, and customers can track their order on the courier's website using the provided tracking number. Delivery times are estimates and may vary due to external factors such as customs processing, weather conditions, or logistical issues.
Silver-Yarn-Woo does not currently ship to any restricted locations or countries. If your location is not listed, customers can contact the company to inquire about shipping arrangements.
If a damaged item is received, customers should contact Silver-Yarn-Woo immediately, providing their order number and a photo of the damaged item. Customs, duties, and taxes are the responsibility of the customer, and any fees imposed during or after shipping are the responsibility of the customer.
In case of missing or lost packages, customers should contact the customer support team for assistance or replacement.
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